Privacy Policy for AgentR

Last updated: April 13, 2025

At AgentR, accessible from https://agentr.dev, we are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy outlines our practices concerning the collection, use, and protection of your data when you use our services.

For any privacy-related concerns or questions about this policy, please contact us at [email protected].

Key Terms

  • Personal Data: Any information relating to an identified or identifiable natural person
  • Processing: Any operation performed on personal data
  • Data Subject: The natural person whose personal data is being processed
  • Data Controller: AgentR, who determines the purposes and means of processing personal data

Information We Collect

Automatically Collected Information

  • IP addresses and device identifiers
  • Browser type and version
  • Operating system information
  • Time zone setting and location
  • Browser plug-in types and versions
  • Usage data and browsing patterns

Information You Provide

  • Account registration details (name, email, password)
  • Profile information
  • Communication preferences
  • Customer support communications
  • Survey responses
  • User-generated content

Cookie Policy

We use cookies and similar tracking technologies to enhance your experience. Our cookies fall into the following categories:

  • Essential Cookies: Required for basic site functionality
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Track your browsing habits to deliver targeted advertising

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our site.

Data Processing, Storage and Retention

We process your data using industry-standard security measures and store it on secure servers located in the European Union and United States. Your data may be transferred to and processed in countries outside your residence, where data protection laws may differ.

We use your data solely for providing our specified services and maintaining service quality. We explicitly do not use any customer data to train or develop artificial intelligence (AI) or machine learning (ML) models.

We maintain specific data retention policies and retain data only as long as necessary:

  • Account information is retained while your account remains active
  • Usage logs are kept for 90 days
  • Backup data is retained for 30 days
  • Communication records are kept for 1 year

Important Note Regarding Google Workspace Data: Any data obtained through Google Workspace APIs is strictly used for providing our specified services and is handled in accordance with Google's API Services User Data Policy. This data is never used to develop, improve, or train AI/ML models.

Third-Party Services

We use the following third-party services:

  • Google Analytics for website analytics
  • Stripe for payment processing
  • Resend for email communications
  • Supabase for authentication and data storage

Each third-party service has its own privacy policy and data processing practices.

Your GDPR Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right to Access: Obtain a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Limit how we use your data
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing of your data
  • Rights Related to Automated Decision Making: Not be subject to automated decisions

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication requirements
  • Employee training on data protection
  • Incident response procedures

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Information

If you have any questions about this Privacy Policy, please contact us: